Improper packing method from vendors

 Dear Shinko pals,

Regarding to the recent shipment we received from your company, I regret to inform you that the package arrived in a less-than-satisfactory condition due to the improper packing methods. Upon receiving the package, it was evident that insufficient care had been taken to secure the contents adequately. (Describe the specific issue, such as inadequate cushioniong, loose items, )

As a valued vendor, we trust in he quality of your products and services. However, it is crucial for us to receive shipments in a condition that reflects the standards that we have come to expect from your company. Inadequate packing not only jeopardizes the integrity of the goods but also poses risk during transit.

To prevent similar incidents in the future, we kindly request that you review your packing procedures and ensure that all shipments are securely packaged to withstand the rigors of transportations. Proper packing not only protects the items being shipped but also upholds your reputation as a reliable supplier.

We would appreciate your immediate attention to this matter and any steps you can take to rectify the situation. Additionally, please advise us on how you plan to improve your packing procedures to prevent such occurence in the future.

Thank you for your prompt attention to this matter. We value our partnertship and look forward to your shift resolution of this issue.